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  1. Knowledge Center
  2. Company Knowledge
  3. Verification

Verification

  • What are the detailed steps to complete the verification process?
  • Why do I need to verify my account?
  • What documents are considered valid Proof of Address (POA)?
  • Where can I download my account statement or transaction history?
  • If any required documents are missing, the account cannot be approved or verified.
  • What are tax forms?
  • My card is lost, stolen, expired, or cancelled. How can I update it?
  • How can I upload verification documents?
  • What documents are considered valid Proof of Identity (POI)?

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