Clients can contact their account manager directly by phone call, email, or by reaching out to the customer support team for assistance.
Where Can I Find My Account Manager’s Contact Details?
During the first communication between the account manager and the client, the account manager may share:
- A business WhatsApp number for scheduling future appointments
- A business email address
- A direct business phone number
What Are the Available Working Hours to Contact Them?
Account managers are available to assist clients during the following hours:
- Monday to Thursday: from 9:00 AM to 6:30 PM
- Friday: from 12:00 AM to 6:00 PM
What Should I Do If My Account Manager Does Not Respond?
If your account manager does not respond, you can contact the support team for assistance and further help.
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