How can I change my account manager?

You need to contact the customer support team and request a change of your account manager.

What is the expected response time from the support team?
The customer support team will confirm receipt of your request within 12 working hours.

What communication channels are available? (Live Chat / Email / WhatsApp)
You can contact the support team via available channels such as Live Chat, email, or WhatsApp.

Is the change immediate or does it take time?
Yes, the change is processed within up to 24 working hours.

Will the new account manager contact me, or should I reach out?
The new account manager will contact you and share their contact details