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  1. Knowledge Center
  2. Company Knowledge
  3. Troubleshooting

Troubleshooting

  • How can I report a technical issue or bug in the app?
  • My withdrawal is delayed. Who should I contact?
  • Why was my bank transfer frozen?
  • What should I do if my withdrawn funds do not appear in my bank account?
  • Why was my position/trade closed automatically?
  • Why do I see an immediate loss when opening a trade?
  • I tried to register but couldn’t complete the signup process.
  • I can’t reset my password. What should I do?
  • How do I log out of my Evest account on web and mobile?
  • Why does the Evest app fail to work or crash?
  • My credit card deposit was declined. What should I do now?
  • Is there a maximum trade size for each trading instrument?
  • I can’t log in. What should I do?
Knowledge Center